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SHIPPING INFO

Our shipping calculator allows you to choose your preferred option from a range of freight carriers. We do, however, reserve the right to use any carrier should there be any issues with your chosen freight option.

Shipping is calculated using cubic weight based on location and is therefore more economical for larger orders. If you find the shipping total given to be unreasonable please contact us for a manual quote.

Estimated Time of arrival (Metro areas only):

Couriers Please and Road Express options: 1-7 Business Days

Overnight Express: 1-2 Business Days

Any delivery ETA’s are a rough guide only. We endeavour to dispatch orders within 1 business day of payment. We are unable make any guarantees in regards to goods arriving by a certain date as delivery times, once dispatched from our warehouse, are out of our control. If you do require items by a certain date please keep this in mind and order early to ensure you receive it on time. This particularly applies to those outside of major cities as shipping times  may take longer than expected.

PLEASE NOTE: Shipping is calculated using a freight service, therefore a PO Box or Parcel Locker address can not not be provided. Please contact us for a shipping quote using Aust Post if needed.

RETURNS POLICY

If our product is not as described or is faulty please contact us to arrange a replacement or refund. Please be aware that colours may vary from images listed. We understand if you or your client have a change of mind or the colour may not be exactly what you were after. In these cases we are happy to offer an exchange or refund within 7 days, however, the buyer is responsible for all shipping costs involved. If you are unhappy with the transaction for any reason, please contact us to resolve.

As we pride ourselves on customer service and quality, any feedback is welcomed.