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Our shipping calculator allows you to choose your preferred option from a range of freight carriers. We do, however, reserve the right to use any carrier should there be any issues with your chosen freight option.
Shipping is calculated using cubic weight based on location and is therefore more economical for larger orders. If you find the shipping total given to be unreasonable please contact us for a manual quote.
Any delivery ETA’s are a rough guide only. We endeavour to dispatch orders within 1 business day of payment. We are unable make any guarantees in regards to goods arriving by a certain date as delivery times, once dispatched from our warehouse, are out of our control. If you do require items by a certain date please keep this in mind and order early to ensure you receive it on time. This particularly applies to those outside of major cities as shipping times may take longer than expected.
We operate a money back guarantee.
If our product is not as described or is faulty please contact us to arrange a replacement or refund. As delivery costs are not retrievable, we are unable to refund these costs. If you are unhappy with the transaction for any reason, please do not hesitate to contact us to resolve any matters.
As we pride ourselves on customer service and quality, any feedback is welcomed.